Business Analyst / Data Analyst

Location: Gurgaon (Near MG Road Metro Station)
Experience Required: 5–10 Years
CTC: 18–25 LPA
Working Days: 5 Days Working

Job Summary

We are looking for a highly analytical and business-focused Business Analyst to drive business process optimization, digitization, and data-driven decision-making across the organization. The ideal candidate will work closely with business stakeholders and management to identify improvement opportunities, define business requirements, monitor key business metrics, and provide actionable insights that support business growth.The role requires a strong understanding of business analytics, reporting, and process improvement, along with hands-on experience in SQL, Power BI, and data analysis tools.

Key Responsibilities

Business Analysis & Process Improvement

• Lead digitization, optimization, and automation initiatives for finance and business-related processes.
• Analyze existing business workflows and identify opportunities for process improvement and operational efficiency.
• Gather, document, and analyze business requirements from stakeholders across departments.
• Work closely with management teams to recommend process improvements and business solutions.
• Conduct gap analysis and provide recommendations to enhance business performance and productivity.

Business Analytics & Insights

• Perform business analytics based on operational and financial reports.
• Communicate analytical findings and actionable recommendations to senior management.
• Monitor, analyze, and improve key business performance indicators (KPIs), including:
  • Retention Rate
  • Conversion Rate
  • Communication Cost per Loan
  • Customer Engagement Metrics
  • Operational Efficiency Metrics
• Propose and support initiatives aimed at improving financial and operational performance.

Reporting & Data Management

• Develop and maintain business reports and dashboards using Power BI.
• Write and optimize SQL queries and scripts for data extraction, validation, and analysis.
• Generate ad-hoc reports and provide analytical support to business teams as required.
• Ensure data accuracy, consistency, and reliability across business reports.
• Support automation and ETL activities using Python where applicable.

Required Experience & Qualifications

• Graduate in Mathematics, Statistics, Engineering, Computer Science, Business Analytics, or other technical disciplines.
• 4–7 years of experience in Business Analysis, Business Analytics, MIS, Reporting, or related roles.
• Strong understanding of business processes, KPI management, and performance analysis.
• Advanced knowledge of SQL with the ability to write complex queries independently.
• Experience working with databases and data warehouses.
• Strong analytical thinking, problem-solving, and decision-making skills.
• Advanced proficiency in Microsoft Excel.
• Excellent communication and stakeholder management skills.
• Fluent in English.

Preferred Skills

• Experience with Power BI dashboard development and business reporting.
• Knowledge of PostgreSQL and other database technologies.
• Experience using Python for automation and ETL processes.
• Experience in CRM campaign creation and communication strategy setup.
• Understanding of lending, NBFC, FinTech, banking, or financial management.
• Familiarity with business intelligence and data-mining tools.

Preferred Candidate Profile

• Strong business acumen with an analytical mindset.
• Ability to convert data into meaningful business recommendations.
• Experience working with cross-functional stakeholders and senior management.
• Strong presentation and communication skills.
• Comfortable working in a fast-paced environment with multiple business priorities.
• Passion for business analytics, process improvement, and continuous learning.