Accounts Receivable Manager

Position Summary

Key Responsibilities

Accounts Receivable Management

• Manage end-to-end Accounts Receivable operations, including invoicing, collections, customer account management, and reconciliations.
• Monitor receivable aging reports and ensure timely collection of outstanding dues.
• Develop and implement collection strategies to improve recovery rates and minimize delinquency.
• Track customer payments and follow up on overdue accounts through structured collection mechanisms.
• Ensure accurate recording and reconciliation of receivable transactions.

Credit Control & Risk Monitoring

• Review customer accounts and monitor credit exposure in collaboration with business and risk management teams.
• Ensure compliance with approved credit terms, collection policies, and organizational guidelines.
• Identify potential collection risks and proactively escalate high-risk accounts.
• Analyze portfolio performance and collection trends to support decision-making.

Reconciliation & Financial Reporting

• Perform regular reconciliation of customer accounts, collection ledgers, loan servicing records, and outstanding balances.
• Prepare monthly receivable reports, aging analysis, collection efficiency reports, and cash flow forecasts.
• Analyze collection performance and provide actionable insights to senior management.
• Ensure accurate accounting and reporting of receivables in compliance with applicable accounting standards.

Process Improvement & Internal Controls

• Strengthen internal controls related to receivables, collections, and customer account management.
• Drive automation initiatives to improve AR processes, reconciliations, and MIS reporting.
• Develop and maintain SOPs for receivables management and collection processes.
• Coordinate with auditors during internal, statutory, and regulatory audits.
• Ensure adherence to company policies and regulatory requirements.

Stakeholder Management

• Collaborate with Sales, Operations, Collections, Legal, Risk, and Finance teams to resolve customer disputes and collection issues.
• Build strong relationships with customers and external stakeholders to facilitate timely collections.
• Provide periodic updates to senior management regarding receivable positions, collection performance, and risk exposures.

Team Management

• Lead, mentor, and develop the Accounts Receivable team.
• Set performance goals, monitor productivity, and ensure service level adherence.
• Drive a culture of accountability, continuous improvement, and operational excellence.
• Ensure timely closure of month-end, quarter-end, and year-end receivable activities.

Required Skills & Competencies

• Strong expertise in Accounts Receivable management, collections, reconciliations, and cash flow monitoring.
• Good understanding of accounting principles, GST, TDS, and financial reporting requirements.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, Tally, or similar platforms.
• Advanced proficiency in MS Excel, MIS reporting, and financial analysis.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to manage multiple priorities and work effectively in a dynamic environment.
• High attention to detail with a strong focus on controls and accuracy.

Educational Qualification

• CA, CMA, MBA (Finance), M.Com, B.Com, or equivalent qualification.
• Additional certifications in Finance, Credit Management, Financial Analytics, or ERP Systems will be an added advantage.

Key Success Metrics

• Reduction in overdue receivables and improvement in collection efficiency.
• Improvement in Days Sales Outstanding (DSO).
• Accuracy and timeliness of receivable reconciliations and reporting.
• Effective credit control and risk mitigation.
• Cash flow realization against targets.
• Audit compliance and control effectiveness.
• Team productivity and collection performance.

Preferred Industry Background