Customer Support / Sales Executive / Relationship Manager
Job id - 1121103
Skills
Communication, Sales, CRM, Multilingual
Job Description
Location: Kaikondrahalli, Bangalore
Position Type: Full-Time | Work from Office Only
Interview Mode: Face-to-Face Only
Salary Range: ₹2.4 LPA – ₹3.6 LPA (including variable; based on relevant experience)
Eligibility Criteria
- Education: 12th and Above
- Gender: Open to all
- Age: Below 30 years
- Experience: Freshers & Experienced candidates welcome
- Languages: English & Hindi (mandatory); Kannada/Tamil/Marathi (preferred)
- Shift: Day shift – 9 hours (Flexible)
- Week Off: Rotational (1 day on weekdays)
- Working Days: 6 days a week
Employee Benefits
- ₹1 Lakh Health Insurance (premium paid by company)
- Free lunch and snacks
- Promotion opportunities every 6 months; high performers promoted quarterly
- Monthly rewards & recognition
- Fast-track career growth – become Assistant Manager in 2 years
- Annual day outings and team parties
Roles & Responsibilities
Customer Service Executive (CSE)- Handle inbound calls for customer support
- Understand and address customer needs effectively
- Build trust through clear and helpful communication
- Provide accurate information using relevant tools
- Resolve complaints within timeline and follow up for closure
- Maintain records of customer interactions and account activity
- Adhere to company communication protocols
- Deliver exceptional customer engagement
- Identify potential leads and business opportunities
- Contact prospects and convert leads into sales
- Conduct outbound calls using internal and secondary lead data
- Perform regular follow-ups on past and new leads
- Maintain quality and adhere to organizational standards
- Be target-oriented, persuasive, and driven to close deals
- Manage and support paid customers
- Understand and fulfill customer requirements (tenant/property)
- Attend inbound and make outbound calls
- Use internal tools to ensure quality service
- Negotiate with leads on behalf of clients
- Keep clients informed on account progress
- Go the extra mile to deliver a seamless experience
- Job Title: Customer Service Executive / Sales Executive / Relationship Manager Executive
- Location: Kaikondrahalli, Bangalore
- Position Type: Full-Time | Work from Office Only
- Interview Mode: Face-to-Face Only
- Salary Range: ₹2.4 LPA – ₹5.4 LPA (including variable; based on relevant experience)